Engagement

Measurement Framework Workshop

A facilitated half-day or full-day session that aligns teams on which journey moments matter and how each channel will report them.

For Cross-functional groups preparing to unify reporting across service channels. Duration Half day or full day Investment From ₩1,400,000 per session

Result

Agreed definitions for key journey moments and a shared measurement outline.

Included

Pre-session questionnaire
Facilitated workshop agenda
Definitions worksheet for journey moments
Post-session summary for stakeholders

Not included

Hands-on instrumentation work
Long-form audit documentation

How the work proceeds

Pre-work intake
Live workshop
Summary within five business days

Delivery

On-site in Korea or remote video session

Preparation

Bring owners from each channel you want in scope

Schedule a workshop